WBW 41: The Secret in Making Your Customers Happy is to Make Yourself Happy First part 2 of 2

Isn't it irritating to go to a shop that ignores you, frowns whenever you ask a question, treat you like you're nothing. Chances are you'll immediately leave, never to come back ever again. Now take a step back and reflect - maybe you're just like another ass attendant whenever you talked with your clients, partners or colleagues. It could be that you have a real personality problem, or that innately, you don't believe in your work. In this part two of two, Jun Miranda shows how in his mid-40s, he made a decision to pursue his long restrained passion, motivating him to treat his customers the best he can, creating PCCI - one of the most successful digital imaging training centers in the Philippines.

Who is Jun Miranda?

Jun is the first Adobe Certified Expert (ACE) and Adobe Certified Instructor (ACI) in Photoshop (2000) and Lightroom (2008) in Asia. He is the president, creative director and resident photographer of PixelMagic, a digital imaging studio and service bureau since 1996. He is a CompTIA Certified Technical Trainer (CTT+ Certified Professional) and is also the president and program director of PCCI.

Jun is past president of the Camera Club of the Philippines, and was founding president of both the IdN Club Philippines (the country's first association of digital artists) and Club de Camera Digital (the country's first association of digital photographers). He is also a member of the National Association of Photoshop Professionals. He is a product of the Maine Photographic Workshops (Rockport, Maine), Dynamic Graphics Educational Foundation (Peoria, Illinois) and United Digital Artists (New York). He also took Creative Training Techniques under Robert Pike and a class on Corel Painter under Jeremy Sutton, instructor, lecturer and author of several books on Painter.

Jun writes a regular column for Manila Bulletin called Digital Focus, is a regular contributor to i-mag photography magazine, and lectures at different trade shows here and abroad. Lastly, he is a proud Filipino, becoming an activist leader during the Marcos regime.

For part 1 of 2, click here.